Privacy Policy
General Provisions
This Privacy Policy describes how we collect, use, store, and protect personal information when users interact with our website. By using our website, users agree to the terms of this policy. We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR), to ensure the highest level of data privacy and security. This policy applies to all visitors, registered users, and any individual accessing our services.
What Information We Collect
We may collect personal information such as name, contact details, payment information, and account details when a user registers, completes a transaction, or communicates with us. We may also collect technical data such as IP address, browser type, operating system, and usage patterns to improve our services and maintain website functionality.
How We Use Information
The information we collect is used to provide services, process payments, verify identity, and respond to inquiries. We may also use the information for security purposes, service improvement, marketing communications (where permitted by law), and compliance with legal obligations.
Data Protection and Retention Period
We take all reasonable measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Data is stored only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period ends, personal data will be securely deleted or anonymized.
Data Sharing with Third Parties
We do not sell or rent personal data to third parties. Data may be shared with service providers, payment processors, and legal authorities when necessary for service delivery, fraud prevention, or compliance with applicable laws. All third-party partners are contractually obliged to protect personal data and use it solely for the agreed purposes.
Use of Cookies
Our website uses cookies to enhance user experience, remember preferences, and analyze traffic. Cookies may also be used to deliver relevant advertising. Users may disable cookies in their browser settings, though this may limit certain website functionalities.
User Rights
Users have the right to request access to their personal data, rectify inaccuracies, delete their data, restrict processing, object to processing, and request data portability. To exercise these rights, users should submit a request through the designated contact form.
Changes to the Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the date of the last revision. Continued use of our website after changes indicates acceptance of the revised policy.
User Consent
By using our website, users consent to the collection, use, and processing of their personal data in accordance with this Privacy Policy.
🏢 Global TopUp
📍 Office 210, The One Tower, Barsha Heights, Dubai, UAE
📞 +971 4 607 6157